Business Process Services
Travel and Hospitality

From developing intuitive booking platforms to driving brand loyalty, we transform travel and hospitality experiences with our advanced IT solutions.

Connected experiences, transformed journeys and stays.

Airlines

For over 25 years, SwanTech has been a trusted partner in providing IT services to the airline industry to make journeys more enjoyable. .

Airports

Enhance passenger services, streamline ground operations, and secure baggage handling with our bespoke airport management solutions.

Travel Tours

Cater to customers’ unique needs and preferences with our travel technology management services so they can create memories that last a lifetime.

Breaking Down Barriers, Enhancing Experiences
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Get your travelers to wherever they’re going faster

Waiting in line to get a bag tag can put a damper on any travel experience. Our home printed bag tag solution (with at-home tag generation and self-baggage drop integration) is a plug-and-play model that reduces costs and wait time, and enhances passenger convenience.

Be wherever your customers are

What if you could know where your customers are and surface just the right message to make their travel or hospitality experience one to remember? Our digital proximity solution elevates travel and hospitality experiences by delivering personalized notifications, enhancing passenger experiences, and driving brand loyalty… all through a user-friendly mobile app. Leveraging IoT, Beacon, NFC, and Augmented Reality, this solution simplifies campaign management, boosts ancillary revenue, and strengthens marketing impact.

Streamline repair and maintenance

Our Maintenance, Repair, and Overhaul (MRO) Remote Assistant connects technicians with remote experts in real-time and provides visual instructions. It offers instant access to critical information and hands-free operations for increased efficiency, reduced downtime, and easy training.

Our Travel and Hospitality services capabilities

Legacy Modernization and Cloud Transformation

Seamlessly transition your legacy systems into agile, future-ready platforms by leveraging our industry knowledge and technical expertise. We enable businesses to unlock new levels of efficiency, innovation, and customer satisfaction in the areas of passenger processing, flight operations, hospitality, and settlement services.

Customer Experience

Enhance customer experiences across the travel industry through digital solutions – from seamless booking to efficient processes, e-commerce, and in-flight services, while optimizing contact center services with automation and AI.

Digital Assurance

Empower your business with meticulous testing and efficient management. Our solution for autonomous testing provides over 75% automation in critical areas like passenger service, loyalty, and cargo management, ensuring agility in the digital age.

BI & Analytics

Harness the power of data and get real-time insights to enhance decision-making and drive incremental growth. By leveraging deep domain expertise, we deliver comprehensive data solutions — from predictive maintenance to analytics — enabling cross-functional reporting and self-service BI capabilities in Airline, Airport, and MRO analytics.

Let us create next-gen experiences for travelers together.

Contact Our Travel and Hospitality Experts