Business Process Services
Retail & Consumer

SwanTech provides tailored Retail IT solutions , helping foster a new era of excellence through digital transformation

Our Focus Areas

Supermarkets

Blend online with brick-and-mortar retail for an engaging and unified shopping experience.

Convenience Stores

Drive omnichannel experiences and expansion of new channels, including digital payments.

Apparel & Footwear

Leverage latest technology and multi-tenant platform for an immersive experience.

IT Solutions for Retail & CPG
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Curating Impactful Customer Journeys

Transform user experiences with seamless, engaging experiences at all touchpoints. Foster connections with personalization that elevate your brand and turn customers into evangelists. Transform relationships with exceptional experiences that add value and help drive competitive agility and sustainable growth.

Transforming your IT landscape

Reimagine your IT landscape by streamlining and enhancing business processes, driving efficiency, innovation, and optimized operations. Unlock your organization’s full potential with holistic technology transformation across the entire consumer/retail value chain for maximizing business value.

Driving Predictive Insights with GenAI

Revolutionize your retail paradigm by leveraging predictive, actionable data insights to help identify new revenue streams and grow existing ones with margin improvements. Benefit from tangible business outcomes driven by AI and automation to become a thriving data-driven organization.

Enabling Intelligent Operations for Accelerated Growth

Harness automation, analytics, and AI to overcome operational challenges, efficiently manage scale, and maintain seamless business operations. Embrace innovation for a future-ready retail landscape with SwanTech’s proprietary product engineering, cloud solutions, and automation tools.

Retail & CPG Services Capabilities

Personalized Experiences

  • Unified experience and digital self-service – Strategy, Design, Engineering
  • Omnichannel shoppable commerce
  • Micro personalization and localization
  • AR/VR-led remote assistance & virtual showrooms

Core IT Transformation

  • Cloud transformation (Applications, Data and Infrastructure)
  • AI/ML-led demand plan, assortments, replenishments, and allocations
  • OMS evaluation and Fitment
  • Supply chain simulation, control towers
  • IoT-led smart routing, assets tracking, and preventive maintenance

Advanced Data Analytics

  • Enterprise data hubs and hybrid platforms – Visioning, strategic assessments, data engineering
  • Retail Analytics and data science cloud
  • Retail ML engineering and operations
  • Insights as a Service

Intelligent Operations

  • Integrated technology and business operations
  • AI-enabled self-service for end users
  • Context-aware persona-based support
  • Contact center transformation through next-gen technologies
Embrace digital transformation.

Enhance customer satisfaction and optimize retail operations